This consulting field focuses on streamlining workflows using digital tech for efficiency and scale. Consultants analyze current processes, identify automation opportunities, and develop strategies using RPA, low-code tools, and intelligent workflows. They support tool selection, pilot projects, and change management. Success in automation increases productivity, reduces errors, and supports fast scaling.
Industry Tip: “Sales teams manually enter incoming orders into the ERP system – an error-prone and time-consuming process. Digital order capturing and automated booking save up to 70% processing time and significantly reduce errors.”
Use Case – Mechanical Engineering: Automated processing of service requests reduces handling time by 50% and improves customer satisfaction.